Need more help?

If you can’t find the answer to your question on the Frequently Asked Questions page, simply complete the checklist below, then fill out our form and we will raise an enquiry for you.

We’ll send you an email so you know we’ve got your form. It will include your enquiry reference number, which you’ll need to keep in case you want to get back to us.

Enquiry Checklist

I'm enquiring specifically about the Aviva Recommend a Friend promotion, and not about the policy itself.
I have read the Terms and Conditions, and Frequently Asked Questions for this promotion, but they don't answer my question.
I've checked my email spam or junk folder to make sure I haven't missed any emails from you.
I'm not asking after my reward if it's been less than 28 days since the start of the policy that was purchased from the recommendation - I realise it takes that long before I receive my £25 Gift Card*
Raise an enquiry

* is not a sponsor of this promotion. Gift Cards (“GCs”) may be redeemed on the website towards the purchase of eligible products listed in our online catalogue and sold by or any other seller selling through GCs cannot be reloaded, resold, transferred for value, redeemed for cash or applied to any other account. is not responsible if a GC is lost, stolen, destroyed or used without permission. See for complete terms and conditions. GCs are issued by Amazon EU S.à r.l. All Amazon ®, ™ & © are IP of, Inc. or its affiliates.

NFPMPA0413 September 2016